Terms & Conditions

Refunds & Warranty

1, While we try and get things right first time, occasionally things don't go according to plan. In such circumstances we would only offer a refund after having at least one opportunity to rectify any faulty works.

General Terms & Conditions

2, Lizzard Ltd T/A Chameleon-co will hold no responsibility for any colour batch issues should you require any remedial works in the future.

3, Lizzard Ltd T/A Chameleon-co is not responsible for errors in spelling, Colour or design in regards to any artwork submitted by the client. It is assumed that all artwork submitted to Lizzard Ltd has been approved by the client prior to submission and is production ready.

All artwork created by Lizzard Ltd will be submitted to the client via a digital proof for approval. Prior to any printing, all digital proofs must be approved by signature and returned to Lizzard Ltd via email. Upon approval, Lizzard Ltd will not be held responsible for any errors or omissions in regards to spelling colour or design.

4, Lizzard Ltd T/A Chameleon-co will give a booking date for works to be completed, If for any reason the works are not cancelled 48 Hours before arrival there is a failed visit charge of £160+VAT and a second booking date will be given. Works that are fully cancelled after production the customer will be charged 50% of the price quoted for materials.

Privacy Notice

Lizzard Ltd T/A Chameleon-co also understands that your privacy is important to you and that you care about how your personal data is used. We Respect and value of our customers and will only collect and use personal data in ways that is consistent with our obligations and your rights under the law.

1. Information about us

Lizzard Ltd T/A Chameleon-CO

Limited Company Registered In England under company 08008142

Registered Address: Bramingham Park Business Centre, Enterprise Way, Luton, Beds, LU3 4BU

VAT number: 937 818 676

2. What does this notice cover?

This privacy notice explains how we use your personal data: How it is collected and stored.

3. What is personal data?

Personal data in simpler terms is any information about you that enables you to be identified. For example your name, email address and contact details.

4. My Rights?

Under the GDPR, You have the following rights, which we will always work to uphold.

1.The rights to be informed about our collection and use of your personal data.
2.The rights to be forgotten, i.e. the rights to ask us to delete or otherwise dispose of any of your personal data that we have.
3.The rights to object to us using your personal data for a particular purpose or purposes.
4.The rights to ask us for a copy of your personal data.

5. What personal data do we collect?

Information that we currently hold included, but is not limited to: Company Name and address (es), Contact names, Job titles, Phone numbers and email; address. We also hold bank details for business transactions.

6. How we use your personal data?

The information will be used for business activities such as, Enquiries and quotations, Orders, Invoices & Remittances and general communications. We will not pass on or sell your information.

Supplying you with information by email that you have opted-in to (You may unsubscribe or opt out at any time by emailing the data protection officer see contact details below.

With your permission and or where permitted by law, we may also use your personal data for marketing purposes, Which may include contact you by email, Text with information news, and offers on our services. You will not be sent any unlawful marketing spam. We will always work to fully protect your rights and comply with our obligations under the GDP.

7. How long will you keep my personal data?

We will not keep your personal data any longer then it is necessary. In instances where you have provided personal information via our website, we will ensure your information is kept on a secure server until our working relationship is no longer active provided that this information is not required for accounting or legal circumstances.

8. How and where do you store or transfer my personal data?

We will only store your personal data in the UK. This means we are fully protected under the GDPR.

We will not share any of your information with any third parties for any purpose, Subject to one important exception. In some limited circumstances we may be legally required to share certain personal data.

In some limited circumstances, we may be legally required to share certain personal data, which may include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or instructions of a government authority.

9. How can I access my personal data?

If you want to know what personal data we have about you, you can ask us for details. This is known as "subject access request.

All subject access request should be made in writing and sent to the email address or postal address. There is not normally any charge for an access request, However if you make repetitive request a fee may be charged to cover administrative cost.

We aim to respond within one month of receipt and will aim to provide all required information to you. Normally we aim to provide a complete response, including a copy of your personal data. In some cases if the request is more complex, more time may be required up to a maximum of three month from date we receive your request.

Contact Details

GDPR Officer: Neil Knight

Email: neil@chameleononline.co.uk

Contact Number: 01908 562939